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Entrepreneurs know that excellent communication is an essential part of running a business. You’ve got to communicate efficiently with your staff to ensure the ongoing success of your projects. Being on the same page, coordinating tasks and having a shared vision is key to keeping your business flowing smoothly. In-person meetings aren’t too popular these days in these Coronavirus streets, so using productivity apps and software tools to collaborate have become all the more necessary. If you need a little support in improving your communication, especially during the pandemic, check out a few software tools below.
1. Samepage
Using Samepage you can help your team to collaborate and communicate with improved efficiency. The app provides instant messaging and scheduling to help your team get organized. Samepage stores all your key info and ensures that all of your projects are easily accessible. Using this tool you can boost productivity, gain important insights, and identify areas for improvement. A few of the key features include video conferencing, data encryption, and file synchronization.
2. Wrike
Wrike is a leading project management tool. The software picked up the award for ‘Best Project Management Software’ back in 2018. With the help of Wrike, you can discuss projects, provide real-time scheduling, and more. Wrike uses three panels to show your projects at different stages of completion. The app offers many features including task management, customized reports, time-tracking, task prioritization, and Gannt charts. There are also email integration features, task prioritization, and a real-time news feed.
3. Beekeeper
Beekeeper is a great communication tool. It helps teams to work better together. With the help of Beekeeper, your staff can send messages in real-time, whether privately or in groups. Your staff can share docs, files, and content easily, all within the app. The software translates all posts into whichever language you select, streamlining the comms process no matter which language you speak. Beekeeper can help you to access analytics, design surveys, and automate workflows.
4. HipChat
HipChat is a nifty comms tool. It helps staff chat and collaborate. The app offers features such as video calling, screen sharing, chat rooms, and bots. Staff can access the collaborative workspace, and work together on improving the quality of their projects. You can choose private chats or group chats and there are also real-time tracking features. HipChat is easily integrated with a range of software including Zendesk, Trello Github, and Microsoft Office 365.
5. GoToConnect
GoToConnect is a digital platform that combines various comms and collaboration tools. Users can make use of video conferencing, audio, phones, web, and VoIP. With the help of GoToConnect, you can streamline your communications process and help your staff to get more organized. A few of the features of GoToConnect include automated answering, call routing, ring groups, Cloud PBX, VoIp Calling, and screen sharing.
With so many great business apps out there it’s simple to improve your processes and see positive results.
Improving your communications
Once you’ve improved communication within your company, you might want to think about how you can improve communication with your customers. To provide a 24/7 service why not consider a telephone answering company? Depending on your audience you might need to think about an answering service that caters to multiple languages, for example, an answering service spanish. Chatbots are also a great way to improve your customer service and comms.
What are some apps, programs or software that you use to keep you and your staff productive and on the same page? Share a few more below in the comments.